Landslide structures its program to map the selling process, detailing the tasks and communications required to close deals. We are related directly to increasing sales. That s more relevant when you really have to be selling, says Saman Haqqi, spokesperson for the firm, headquartered in Findley Township, Allegheny County. Despite a challenging economy, 2009 has been one of best years for revenues and new customers.
Aethon, a Pittsburgh area firm that sells robotic hospital delivery and asset management solutions nationwide, has used the Landslide system since 2006. Vice president Peter Seiff says that Landslide offers an improvement over other customer relationship management (CRM) programs because the firm s 15 salespeople actively contribute to the database.
” A lot of managers want CRM tools because they want to roll out reports. For reports to have meaning, the data must be right, and to make it right, you have to get users interested in putting data in,” says Seiff. “My sales people log on to find out what should they do next and find case studies of how colleagues have addressed similar issues.”
Haqqi says Landslide will expand to 50 employees and is looking to fill positions in sales and marketing, engineering, and account management.
Sources: Saman Haqqi, Landslide Technologies; Peter Seiff, Aethon
Writer: Chris O Toole