A generous aid package from the state sweetened the deal for a company that was already interested in expanding its operations outside of Wilkes-Barre.
This week Genpact, which provides a host of business management services and employs 255 people at its Wilkes-Barre office, announced plans to hire at least 200 more workers at the site. Employees at that location work in areas such as mortgage processing, collections and accounting.
“We have very exceptional employees here,” site manager Shajan Koshy says. “We wanted to grow in the center because we had great experiences there.” Koshy adds that the Wilkes-Barre office is one of the best-performing units throughout Genpact. That, along with the state aid, drove the decision to expand.
The state Department of Community and Economic Development offered Genpact an $800,000 aid package comprising a combination of grant money, tax credits and job training assistance. That will cover about half the cost of the expansion.
Genpact has already started hiring additional workers at the site and expects to hire at least 200 more full-time employees over the next three years. The exact time frame for those hires will depend on the work Genpact gets, Koshy says.
Source: Shajan Koshy, Genpact
Writer: Rebecca VanderMeulen