The Pennsylvania Higher Education Assistance Agency (PHEAA), which already employs nearly 3,000 in the state, is adding another 150 positions at a new customer service facility in Green Tree in Allegheny County.
PHEAA, created by the legislature in 1963, is a self-funded state agency and a national provider of student financial aid services, serving millions of students and thousands of schools through its loan guaranty, loan servicing, financial aid processing, outreach, and other student aid programs.
The Green Tree customer service center will be PHEAA’s fifth facility in Pennsylvania; the others are in Dauphin, Cumberland, Centre and Delaware counties. PHEAA began recruiting loan counselors for the new center this week and will begin operations with a fully-trained staff in the fall.
State Sen. Wayne Fontana, vice chair of PHEAA’s board of directors, told the Pittsburgh Post-Gazette that the location was chosen because of the availability of an educated workforce and proximity to public transportation and parking.
PHEAA's earnings are used to support its public service mission and to pay its operating costs, including administration of the Pennsylvania State Grant and other state-funded student aid programs. PHEAA conducts its student loan servicing activities nationally as American Education Services (AES) and FedLoan Servicing.
Source: PHEAA
Writer: Elise Vider